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By accessing or using makemyfreshener.com(the "Website"), you agree to be bound by these Terms and Conditions. These terms govern all orders placed with MakeMyFreshener.com and its affiliates.
Age Requirement: You must be at least 18 years old or have parental consent to use this website.
Electronic Acceptance: Your electronic acceptance (by clicking "I Agree," placing an order, or using the website) constitutes your legally binding signature.
If you press "SUBMIT" more than once during checkout, your card may be charged multiple times. We will refund duplicate charges but are not responsible for bank fees.
You will receive an order confirmation via email after payment is confirmed. Check your spam folder. We are not responsible for failed email delivery due to incorrect addresses or spam filters.
Production begins immediately after order confirmation. Cancellations may be possible on a case-by-case basis if your order has not yet entered production.
To request a cancellation:
Important: Rush orders (especially 24-hour rush) usually cannot be cancelled because they enter production within minutes of order confirmation.
Timing is critical. The sooner you contact us, the better chance we have of catching your order before production begins.
Initiating a chargeback without first contacting us to resolve a legitimate dispute constitutes fraud and breach of contract.
Fraudulent chargebacks will result in:
If you have a legitimate issue, contact support@makemyfreshener.com FIRST.
ALL SALES ARE FINAL. Because every product is custom-made to order, we do not accept returns or issue refunds except for qualifying issues as defined in our Store Policies.
View our full policy at: https://www.makemyfreshener.com/support/store-policies
You are responsible for reviewing and approving your design before ordering.
Due to absorbent paper designed to hold fragrance, colors appear slightly lighter and resolution is lower than glossy paper. The screen preview does NOT show how the finished product will look.
By uploading content, you warrant that:
IMPORTANT: You assume complete responsibility for reproduction rights. We will not be held liable for copyright infringement under any circumstances.
You agree to hold MakeMyFreshener.com harmless against any claims of infringement arising from your submitted artwork.
Our AI design features (filters, effects, enhancements) are provided as-is:
We reserve the right to resize images to fit imprint areas. Colors may not match exactly due to paper absorption, inks, and fragrance. We do NOT guarantee exact color matching.
We only print in CMYK colors. Here's what this means:
Our Absorbent Paper Affects Colors: Our freshener products are printed on a highly absorbent cardstock paper that is specifically designed to hold scent effectively. Unfortunately, this type of paper does not support the same high-resolution printing capabilities as glossy materials, which can sometimes result in a slightly muted appearance or changes in color, particularly with darker shades like black.
Why we can't guarantee exact CMYK colors:
Colors will be as close as possible to your original image, but variations are normal and expected. This is an inherent characteristic of CMYK printing on absorbent paper, not a defect.
By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to reproduce your content on products you order and store it on our servers.
Important: Production time ≠ Delivery time. Add shipping time to production time for total delivery estimate.
We are not responsible for delays due to:
Production time is guaranteed on rush orders with expedited shipping. Shipping carrier is responsible for delivery times. If we fail to meet promised production time on rush orders, we will issue a credit for the difference.
Normal production orders with estimated dates are NOT guaranteed.
We are NOT responsible for:
CHEMICAL EXPOSURE: Air fresheners contain fragrance oils and chemicals. DO NOT INGEST. KEEP OUT OF REACH OF CHILDREN AND PETS. If ingested, seek immediate medical attention. Contact Poison Control: 1-800-222-1222.
ALLERGIC REACTIONS: Some individuals may be allergic to fragrance oils. Discontinue use if you experience:
SURFACE DAMAGE: Air fresheners can cause PERMANENT DAMAGE to:
NEVER allow air freshener to contact ANY surface. Always hang freely with adequate clearance.
FIRE HAZARD: Keep away from heat, sparks, and open flames. Do not use near ignition sources.
DRIVING SAFETY:
VEHICLE DAMAGE: We are NOT responsible for damage to vehicle interior, dashboard, or any surfaces caused by air freshener contact, leakage, or improper use.
PREGNANCY WARNING: Pregnant women should consult a physician before using scented products.
NO MEDICAL CLAIMS: Our products are not intended to diagnose, treat, cure, or prevent any disease.
CALIFORNIA PROPOSITION 65 WARNING: ⚠ WARNING: This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. www.P65Warnings.ca.gov
Once removed from cellophane:
BY PURCHASING AND USING OUR PRODUCTS,YOU ACKNOWLEDGE THESE RISKS AND ASSUME ALL RESPONSIBILITY FOR ANY INJURY,DAMAGE, OR LOSS RESULTING FROM USE OR MISUSE OF THE PRODUCT.
We print on absorbent paper designed to hold fragrance. This creates slight inconsistencies in ink deposit, resulting in lower resolution than computer screens.
Important: Our freshener products are printed on a highly absorbent cardstock paper that is specifically designed to hold scent effectively. Unfortunately, this type of paper does not support the same high-resolution printing capabilities as glossy materials, which can sometimes result in a slightly muted appearance or changes in color, particularly with darker shades like black.
The screen preview represents your art but does NOT show how the finished product will appear.
We only print in CMYK colors (cyan, magenta, yellow, black). Here's what this means for your colors:
Colors will be as close as reasonably possible to your uploaded image, but minor to moderate variations are normal, expected, and not considered defects.
The following are within acceptable industry standards and NOT considered defects:
We do NOT guarantee:
YOUR USE OF THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, MAKEMYFRESHENER.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
IN NO EVENT SHALL MAKEMYFRESHENER.COM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
This applies whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if advised of the possibility of such damages.
Our total liability for any and all claims shall not exceed the amount you paid for the specific product giving rise to the claim, or $100 USD, whichever is LESS.
Liability shall be allocated separately for each product order, not aggregated across multiple orders.
You agree to defend, indemnify, and hold harmless MakeMyFreshener.com, Flower Manufacturing LLC, and our affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
This indemnification obligation survives termination of these Terms.
All content on this site is the property of MakeMyFreshener.com and is protected by U.S. and international copyright laws. You may not copy, modify, publish, or exploit any content without our express written permission.
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).
If you believe content infringes your copyright, submit a notice to:
Copyright Agent: Flower Manufacturing, LLC (Make My Freshener) [Physical Address] Email:dmca@makemyfreshener.com
Your notice must include:
We will terminate accounts of repeat infringers.
We reserve the right to remove any content without notice if we believe it infringes intellectual property rights, violates these Terms, or is otherwise objectionable.
Before filing any claim, you agree to contact us at legal@makemyfreshener.com to attempt informal resolution for at least 30 days.
Any dispute arising out of or relating to these Terms or your use of our services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
Your notice must include:
CRITICAL: YOUAND MAKEMYFRESHENER.COM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLYIN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER INANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
You and we expressly waive any right to:
Either party may bring an individual action in small claims court if the claim qualifies.
YOU WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE WITH MAKEMYFRESHENER.COM.
You may opt out of arbitration by sending written notice to [legal address] within 30 days of first accepting these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law provisions.
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including:
We reserve the right to modify these Terms at any time by posting updated Terms on the website. Changes take effect when posted. Continued use constitutes acceptance of changes.
If any provision is deemed unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force.
Our failure to exercise or enforce any right or provision does not constitute a waiver of such right or provision.
We may assign our rights and duties under this agreement at any time without notice. You may not assign your rights without our written consent.
The following provisions survive termination:
We reserve the right to terminate or suspend your account and access to the website at any time for any reason without notice at our sole discretion.
We collect Ohio state sales tax at the applicable rate for orders shipped within Ohio. Tax rates may change without notice.
By using our website, you consent to receive communications from us electronically. Your electronic acceptance of these Terms constitutes your legally binding signature.
For Legal Notices and DMCA Claims: Legal Department Flower Manufacturing, LLC (Make My Freshener) [Physical Address] [City, State ZIP] Email: legal@makemyfreshener.com
For Customer Support: Email: support@makemyfreshener.com Phone: [Phone Number]
BY USING THIS WEBSITE, PLACING AN ORDER, OR CLICKING "I AGREE," YOU ACKNOWLEDGE THAT:
These Terms and Conditions were last updated on 12/17/25
Version 2.0
© 2025 Flower Manufacturing, LLC. All rights reserved.
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